First the story. In January my wife noticed that Yahoo had billed me twice for web hosting services. We tried to call Yahoo’s billing department but each time the call wait was over an hour so we e-mailed them and received a prepared response from someone or something at Yahoo that did not address the problem.
So, my wife contacted our charge card company and had the second charge removed. It was then that the dark forces of Yahoo descended upon my website, snuffing out all vestiges of its once peaceful existence. All its charm and personality, not to mention, 15 cartoons I had drawn that existed nowhere but on the website, parished in the hostile shutdown.
Subsequently, I called Yahoo and waited one hour and forty minutes for a live person to pick up the call. Unfortunately during the wait, Yahoo played selected Kenny G tracks, which only served as kindling for my already overheated temper.
The live person who did speak perfect english with no discernable accent was apparently but a lowly pawn of the vast, dark empire known as Yahoo Webhosting.
He dogmatically barked out the company’s policies regarding credit card disputes and seemed to take sadistic pleasure at my growing anger. Only then did I realize that this dark empire, this alien lifeform was feeding on my rage just like that thing in the Star Trek episode.
Now today I received an e-mail from Yahoo. It was a customer survey asking for feedback on my customer service experience. Apparently, the dark empire is of two minds and each is unaware of the day to day existence of the other. First Hyde, now Dr. Jeckyl. Each toying with me in their own way.
So, to make a long story short, you must now come here to Myspace for information about my whereabouts and to view video clips of my other marginally sane rants.
Thanks for playing along…
BRB